Frequently Asked Questions

We are proud to serve the entire Southeast Iowa area, including Des Moines, Lee, Henry, Louisa, and Van Buren Counties. Please visit our Service Area page to view our full service areas list.

Anyone, from young children to senior citizens who need assistance with activities of daily living due to disability, illness or age-related issues can benefit from personal home health care services.

Costs for our home health care services will depends on what service(s) you require and what funding source(s) you are able to use. In order for us to provide an accurate estimate, please contact our team to schedule a free in-home assessment where we can discuss services and guide you through the payment process.

There are a number of ways that individuals can pay for home care services, including: Medicare, Medicaid, private pay, Blue Cross/Blue Shield insurance, EEOICPA (Former IAAP workers), worker’s compensation, Veteran’s Administration, private care insurance companies and long-term care insurance companies. For more information, please visit our Payment Options page.

Yes, our services may be covered through Medicare, Medicaid and private insurance for qualified individuals.

While there is no licensing criteria or organization for home health care agencies in our state, Advanced Home Health Care is a Medicare-certified Burlington, Iowa home health care agency serving clients throughout the Iowa counties of Des Moines, Lee, Henry, Louisa and Van Buren.

Yes, all our caregivers, nurses, therapists and home health aides are licensed and bonded.

Advanced Home Health Care is a client-centered home care provider. We listen closely to our clients’ needs, wants and expectations and go above and beyond the call of duty to meet and exceed those expectations. We are one of very few companies that offers 24/7 in-home care services and we are also one of only five certified providers for current and former Iowa Army Ammunition Plant Workers – EEOICPA. Additionally, our team of experts is always available to help clients navigate the payment process, as we understand how intimidating that can be.

Who doesn’t want to stay in their own home? With home health care, clients can receive one-on-one care without having to relocate to a nursing home or assisted living facility. Advanced Home Health Care is not a “9 to 5” agency, so we are always available 24 hours a day, 7 days a week to help keep you in your home.  However, if your loved one lives in a nursing or assisted living facility, we are also available to provide services within those facilities as well.

Individuals of all ages and with a variety of health care needs can receive home health services. Medicare, Medicaid and insurance companies may require medical orders from a physician before care can be initiated. Advanced Home Health Care can help you navigate all your payment options to make the process as simple and easy as possible for you.

Yes. We provide an 800 number to all our clients so that they can contact us for anything they need, including our on-call nurse.

We can arrange for service within 48 hours of notification.

No. We can accommodate as little or as much care as you need.

Yes, as long as the patient is homebound by the Medicare standards/definition. It has to be a taxing effort for the person to leave the home and a doctor must certify that the patient is in need of skilled nursing care.

Yes. We can provide home health services wherever you call home.

We always train a few caregivers for each client so the client can become familiar with more than one caregiver. That way, in the event that a caregiver is absent due to an emergency, illness or vacation, the client will still have a caregiver in the home that he or she feels comfortable with.

Skilled nursing, rehabilitation services (speech, occupational and physical therapy), respite services, support services and social work services. Please visit our Services page to learn more about all the Iowa home care services we provide.

Each of our caregivers must undergo a thorough interview process, as well as pass a comprehensive array of background checks to ensure that they have the skills, personality and passion to work with us and our clients. All our nurses, therapists and social workers must be up to date on their certifications.

We invest in our staff’s continuing education, because our most valuable asset is our well-trained, friendly and knowledgeable staff. We provide ongoing training for all our staff members so that we can stay up to date on the most current trends and care practices within the healthcare industry.